Online Return & Exchange Policy
CLICK HERE FOR RETURN FORM
Please include this form with your returned item to the address below.
Lil Johns Motorsports
2049 Filiatreau Ln
Bardstown, KY 40004
Lil Johns Motorsports strives for same day shipment processing for all in stock orders placed before 5:00 EST. Orders placed after 5:00 EST will be processed the following day.
Return & Exchange Policy
Effective Jan 1, 2019
If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else, for up to 90 days from the purchase date. Following are the specific time periods of our return and exchange policy:
- Up to 30 days from the purchase date
o Full refund or exchange
- Between 31-60 days from the purchase date
o Full refund or exchange less 10% restocking fee
- Between 61-90 days from the purchase date
o Full refund or exchange less 20% restocking fee
Any item that is a special order/ custom request will not be eligible for return.
Any item that is a piece that we DO NOT stock, a dropship item, that manufacturer’s return policy will be used and the shipping fee will be deducted from the refund if an exchange is not needed. If an exchange is needed for a part that we do not stock, then a dropship fee for the new item will apply.
All returns are subject to inspection. Returned items must be in the condition you received them and in the original box and/or packaging, including all paperwork and instructions.
If you return a product to us without all parts included in the original package, we retain the right to either (a) refuse delivery of such return or (b) charge you a restocking fee of 15% of the original price of the product, or the retail value of the missing accessories, whichever is higher.
Please call Customer Service at 1-888-583-4408 with any questions.
If a customer needs to redirect a package that hasn’t yet been delivered and is eligible to be redirected per the shipper’s requirements, we will redirect the shipment per your instructions and change the delivery to your updated desired address. There will be a $15 charge for this service each time it is performed. Only if the package is rerouted will you be charged this additional fee.